You’ve been overcharged for your groceries, service fee, or delivery fee.You’re having app issues while trying to make an urgent same-day delivery request.Your Instacart shopper doesn’t arrive within your scheduled delivery window and isn’t responding to your messages.You feel harassed by a customer or fellow shopper in any way.įor Instacart customers, you may choose to call the grocery delivery service when:.You didn’t get paid in time or your pay didn’t match your last week’s earnings.Your customer’s contact information or address appears to be incorrect.Your customer isn’t answering their door or their phone during the scheduled time frame.Your payment card balance is low upon checkout.This way, you’re not holding up the line for anyone who truly needs an immediate response - especially important since the line is shared by thousands of Instacart shoppers and customers.įor Instacart shoppers, some issues that would warrant a phone call may include times when: The Instacart phone number is best used for questions or problems that you need resolved as soon as possible. This phone line is available 24/7 to both Instacart workers and customers, so even if you have a sudden inquiry at midnight, you won’t be left hanging until the standard work day begins.Īll you need to do is dial the Instacart phone number using your smartphone or landline. Though the exact turnaround may vary based on demand, you can rest assured that someone will be on the line as soon as possible. When you call this number, you’ll be able to start a live conversation with a member of the Instacart Community Operations team fairly quickly.
Unlike other on-demand apps like Uber and Lyft, which don’t have public phone numbers for everyday support, Instacart has always had a customer support number to make it easy to get the help you need. Can I Call My Instacart Customer or Shopper?.
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